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Customer Success - The Secret Engine of GTM
Is your GTM engine failing? From "Sales Heroics" to "Forecast Fog," learn how to bridge the gap between Sales, Marketing, and CS to secure renewals and scale upmarket in a competitive landscape.
Guy Galon
Feb 214 min read
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Beyond the Prompt: Navigating the "Cognitive Debt" of 2026
Discover how to avoid 'Cognitive Debt' in 2026. Explore the latest research from MIT and Harvard on AI's impact on critical thinking and learn the 3-step protocol to retain your human edge.
Guy Galon
Jan 244 min read
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How Customer Success Teams Influence Cost Reduction
Customer Success teams can proactively influence cost reduction, with inputs to pricing strategy and driving operational efficiency.
Guy Galon
Jan 12, 20253 min read
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The CS profession - Influence and Perception
By collaborating and enabling internal success, these initiatives can highlight the power of the CS teams, leveraging their unique position.
Guy Galon
Dec 21, 20241 min read
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