CIO or CSM?
CSMs and CIOs have different roles and one common objective. They both link technology-driven metrics to business outcome-driven metricsץ
CIO or CSM?
Happily Ever after?
AI Crash course - The Enterprise Edition
Strategic Mindset for Everyone
Intuitive Bet or Calculated decision?
Gradually saying YES
Difficult Discussion - opportunity for professional growth
Internal Success
Making friends
Proactive Empathy
Product Leading the charge
Predicting stakeholder change
The Multi Faceted CSM
Permanent Beta
Product knowledge management
Grey Areas
CS and Support - Instrumental collaboration
Churn - Non Obvious prediction
ABZ Planning