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Sales and Customer Success: Moving gradually from Siloed Operations to Successful Collaboration
Sales and Customer Success - The collaboration between the teams is a key success factor, but can it be achieved quickly?
Guy Galon
Mar 93 min read
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Why Customer Success Managers Must Learn to Improvise
Mastering the art of improvisation can lead to stronger customer relationships, improved retention, and long-term success.
Guy Galon
Feb 223 min read
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Your 2025 planned customer expansion
CS organizations should have a plan to create more growth opportunities. This should be part of the overall business plan for the next year.
Guy Galon
Dec 7, 20242 min read
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CS Projects under scrutiny
Customer Success projects will be scrutinized in 2024, and CS Leaders should be able to justify their plans and budgets.
Guy Galon
May 9, 20241 min read
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