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The Executive Presence Paradox: When Leading Means Stepping Back
Two customer meetings. My contributions in each one looked nothing alike.
That contrast clarifies something CS executives rarely discuss directly: executive presence is not a fixed behavior. It is a deliberate choice, made differently every time, depending on who is in the room and what the moment calls for. The CS leaders I have seen build the strongest executive relationships are rarely the loudest in the room. They are the most deliberate about which moments deserve their
Guy Galon
May 93 min read
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